ACCOUNT DELETION

Delete your FoilVault account

Last updated: 2026-09-10.

This page applies to the FoilVault apps for Android and iOS, published by Felipe Florencio Garcia. You can ask us to delete your account and everything attached to it at any time, and you do not need to give a reason.

How to request deletion

  1. Open the support form.
  2. Set the subject to Account and data deletion.
  3. Enter the email address on your FoilVault account, so we can find it. If you write from a different address, say which account you mean.
  4. Send the message.

We action requests by hand. You will get a confirmation once the deletion is done, normally within a few days and always within 30 days of the request.

What gets deleted

All of the following are deleted permanently and cannot be restored afterwards:

  • Your account: your email address, your display name, and your password hash.
  • Your collection: every card you have added, with its quantities, conditions, variants, languages and purchase details.
  • Your folders, your wishlist, and your price alerts.
  • Your scan records: the text read from each card you scanned, the match the app decided on, and the thumbnail image of the scanned frame.
  • Your app preferences and any sync state held on our server.

What we keep, and for how long

We keep nothing that identifies you. Two things survive a deletion, neither of which is linked to your account:

  • Server logs, which record request times and error traces. They are overwritten on a rolling basis and are gone within 30 days.
  • The card catalogue itself - card names, images, set data and prices. That is public trading card data. It was never yours and contains nothing about you.

Data held on your own phone is separate. Uninstalling the app removes the local copy of your collection from that device.

Deleting some data without deleting your account

If you would rather keep your account, you can ask us to delete only your scan records, or only your collection, using the same support form. Say which of the two you mean.

Questions

Anything unclear, ask through the support form and a person will answer. See also our privacy policy for what we collect while your account is open.